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Common problem

1.Can LIVI provide a one-stop service from site selection to delivery?

A： Yes. LIVI can provide a full range of services from site selection and solution planning to equipment delivery, helping customers quickly build standardized farms.

2.What should a beginner do as the first step in setting up a chicken farm?

A： The first step is not to buy chicken coops, but to determine the direction, scale, sales channels, and budget for the breeding operation. Egg-laying hen, broiler, and chick-rearing projects differ greatly in terms of coop design, equipment configuration, and payback period. Planning before construction is essential to reduce blind investment.

3.If I only have one piece of land, can LIVI help me build a chicken farm?

A： Yes. LIVI can provide a complete set of construction support based on your site conditions, from site planning and equipment configuration to on-site delivery, helping you transform vacant land into an operational chicken farm.

4.If I want to build a farm with 20,000 laying hens, what kind of support can Livi Machinery provide?

A： We can provide a one-stop service from site selection to delivery, and customize 3 to 5-layer Type A layer hen cage solutions according to a scale of 20,000 laying hens to help customers quickly set up an efficient farm.

5.What size egg farm is the Type A egg-laying hen cage suitable for?

A： This solution is mainly suitable for small and medium-sized egg farms with a breeding capacity of no more than 30,000 chickens, and is especially suitable for large-scale projects with a breeding capacity of around 20,000 chickens.

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Technical Support

1. Comprehensive technical support after product development to keep customers informed about product details at all times.
2. Pre-sales consultation to help customers select the right poultry cage solutions and improve operational efficiency.
3. Professional after-sales service to ensure customer satisfaction and resolve issues during use.
4. Equipment installation and commissioning services to ensure proper product operation.
5. Regular training for customers on product use and maintenance to improve equipment efficiency.
6. Professional repair services to ensure continuous and stable equipment operation.
7. Regular product upgrades and maintenance to maintain technological competitiveness.

After-Sales Service

1. Free Installation Guidance: We provide detailed installation manuals, video tutorials, and online guidance. For large-scale farming projects, we can arrange engineers to visit on-site for installation and commissioning.
2. 24/7 Technical Support: Livi Machinery's technical team is available around the clock to answer any questions you may have during use, helping ensure smooth farm operation.
3. Full-Equipment Warranty: All equipment comes with a 1–2 year warranty. During the warranty period, any damage caused by product quality issues will be replaced free of charge (excluding human damage).
4. Lifetime Technical Support: After purchase, we will continue to provide livestock farming technical advice and recommendations for equipment system optimization and upgrades, helping customers continuously improve breeding efficiency.
5. Fast Spare Parts Supply: Common spare parts are stocked year-round. When needed, we can arrange shipment at the earliest time to ensure your farm equipment keeps running without interruption.
6. Regular Follow-Up Service: Our sales and technical teams will conduct regular phone or video follow-ups to understand your usage and provide tailored operational advice.

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Maintenance & Repair Services

1. We provide professional machinery maintenance and repair services to keep your equipment running efficiently.
2. Our experienced technical team can quickly diagnose and resolve a wide range of faults.
3. Our services cover all product categories, including poultry cages, incubators, and more.
4. Our repair response time is within 3 hours, helping customers resume production as quickly as possible.
5. All repairs use high-quality parts to ensure long-term equipment reliability.
6. We guarantee transparent pricing with no hidden charges, protecting our customers' interests.
7. Regular inspection and maintenance help extend equipment service life and reduce operating costs.

Service & Support

Common problem