Service Guarantee
Address
9th Floor, Building 5, Jinyin Modern City, Jinshui District, Zhengzhou City, Henan Province
1. Company Name: Zhengzhou Livi Machinery Manufacturing Co., Ltd.
2. Contact address: No. 107, Huayuan North Road, Jinshui District, Zhengzhou City, Henan Province, Zhengzhou Area of Henan Free Trade Zone
3. Contact number: Please obtain the contact number through the online platform or official website
4. Email: Please obtain email information through the online platform or official website
5. Online customer service: We provide responsive online consulting services on the Alibaba platform to ensure customer satisfaction
6. Response time: The response time for business consultation shall not exceed 3 hours. Please feel free to contact us.
7. Business type: Trading company, focusing on the sales and service of chicken cages, incubators and other products
1. Free installation guidance service: We provide detailed installation manuals, video tutorials and online guidance. For large-scale breeding projects, we can arrange engineers to come to assist in installation and commissioning.
2. 7×24 hours technical support: Livi Machinery's technical team is online 24 hours a day to answer any questions you encounter during use and ensure smooth breeding.
3. Full set of equipment warranty service: All equipment enjoys a 1-2 year warranty period. During the warranty period, if the equipment is damaged due to quality problems, we provide free replacement (excluding man-made damage).
4. Lifetime technical support service: After purchase, we will provide long-term breeding technology suggestions and equipment system optimization and upgrade suggestions to help customers continuously improve breeding efficiency.
5. Fast supply of spare parts: Commonly used spare parts are in stock all year round. When customers need them, we can arrange delivery as soon as possible to ensure that the farm equipment does not stop working and production is not affected.
6. Regular return visit service: Our sales and technical teams will make regular phone or video return visits to understand customer usage and provide personalized operational suggestions.
